The Healthy Connections Prime Advocate promotes the rights of Healthy Connections Prime members through all phases  of the grievances and appeals process while protecting the privacy of the member.  The Healthy Connections Prime Advocate Program is an independent program that helps individuals, their significant others and representatives address concerns or conflicts that may interfere with their enrollment in Healthy Connections Prime or their access to Healthy Connections Prime benefits and services. 

 

Your Healthy Connections Prime plan includes all the benefits available through traditional Medicaid and Medicare programs.  The Healthy Connections Prime plans are Wellcare Prime by Absolute Total Care, First Choice VIP Care Plus, and Molina Dual Options.  Please visit the plan's website by clicking on the plan's name.

 

An Advocate will work with you, your managed care plan and/or your providers to solve problems. Advocates assistance for Healthy Connections Prime members also includes providing information about Medicare services and explaining your rights.  Contact the Healthy Connections Prime Advocate at the South Carolina Department on Aging for more information, toll free: 1-844-477-4632.

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The Healthy Connections Prime Advocate Program complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex.  For more information, please visit Section 1557 of the Affordable Care Act.